Name: Katherine Gallagher
Rating: 1
Review: I booked a massage and facial. It was by far the worst of both that I’ve ever had. I am from out of town and wanted the services during my short stay in Clovis. I didn’t realize what the place is like or I would never have booked it.
I have regular facials and massages so I am clear on what to expect. I’m not a complainer and try to be fair in my reviews, but I can’t find much good to say.
The rooms that are cold and sterile, and customers are being herded around. The staff is very friendly but that doesn’t change the facts.
The massage was generic and was not thorough. Even though I was specific in my requests, it was not relaxing and at times, very uncomfortable. After the massage I had to get dressed and was herded into another room for the facial. I found that odd, as well as irritating.
The facial was also generic and poor. I had to ask the therapist to stop at one point because she was rubbing my face raw with the exfoliant. In addition, a sales pitch was thrown at me to get me to buy a more expensive facial as well as facial products.
I read the other reviews and was shocked at the good ratings. I’ve had plenty of good massages and facials with qualified people. I was, and am, extremely disappointed with the services. I would not recommend this place at all.
Date: 5 months ago