Name: Yesenia McCoy
Rating: 2
Review: I went in today for a mani & pedi. The service was great, no complaints. My nails look great, no complaints. However, my complaint is about sanitation. I did notice that both my technicians did not pull my nail clippers and cuticle cutters out of sterilized packages. One technician wiped my cuticle cutter with only alcohol. I didn’t say anything until the tech doing my pedicure pulled out the thing that separates your toes when they polish them. It was previously used! There was red on it and not sure if it was nail polish or blood. I immediately told her that that was used and that it was disgusting and to take it off my feet. She didn’t say anything and just took it off. The last thing I want is a foot infection because a shop is going the cheap route and not using new and/or sterilized tools after charging $75 for a mani and pedi. I also noticed not one tech sanitizing their hands after contact with previous customers. So to be honest, the cleanliness is the issue I have and that might prevent me from going back to this beautiful nail spa. I understand they are busy, but putting someone’s health at risk is not ok.
Date: 3 years ago