Pure Lavender Day Spa

Name: Chey Lupus
Rating: 3
Review: So today was my birthday and I am a cosmetologist so I normally do my own nails but this was kinda a big birthday so I wanted to teat me and my sister out to a spa day this was her first experience getting nails done in a salon by someone other then me the service said it was 60$ and we called and asked they said yes but sometimes it’s more but they would let us know how much upon arrival after they saw the picture we checked in about 5 mins before our appointment we were not seen until about 15 or 20 mis after our appointment time (they were busy i get it) but when we were seated and showed our nail techs the pictures nothing was said about the price. My sister and her nail tech got along okay, but she was nervous to talk because she didn’t want to be ignored. I tried talking to my tech mimi a few times, and I was ignored and talked over as she was talking to Swan doing my sister’s nails. It got awkward, so I started talking to my sister, and every time we tried to even talk to each other, they would get louder, so we didn’t talk. When she was preping my nails she asked who last cut my nails i told her i had to cut my nail on that hand because i had a broke the nail and just saw it best to cut it. Then she glued my nail tips on and asked me how short I told her, and she sighed and said okay. Asked how that was and I asked for a little shorter and said i work retail and type and was worried my nails would get caught in between the keys so she did them a bit shorter but not much and I asked my sister what she thought and mimi said ugh it’s fine! And continued with the service I asked if we could still do coffin nails and she said its fine we will shape them later but I saw swan shaping my sister’s nails before the acrylic on thats also the way I learned but everyone has their own style. After the acrylic she asked how the shape was i mentioned that some were coffin and others were uneven and square shape and I asked if they could be shorter she sighed and kept working and the whole time tapping my hand telling me to relax (if I was anymore relaxed I would have been asleep) as if i already didn’t feel uncomfortable when she started painting she asked if I wanted a darker green i said yes and she sighed stood up and seemed really irritated with me. She started again, and I guess my hand twitched, and she said if I moved again, she couldn’t continue with the service it took everything in me, not to cry at this point. After the service she put cuticle oil on my nails and she said I need to start useing nail oil or hand lotion or something because I had to meny hang nails when truth be told I pick at my nails when I get nervous. When I got home I had to fix the shape as much as I could without compromising my design that I just paid 85$ for and felt pressure to tip after seeing the 20% customary tip sign (i think it should be based on quality i usually tip my hair dresser very well because i get amazing service and amazing hair) and got told at the desk that they wanted cash tip instead of my card 🙃…. all I wanted was a relaxing day with my sister for my birthday. Instead, this almost killed my whole day being treated like this. The design was cute but not worth how I was treated. I don’t think I’ll ever be back…….
Date: 3 weeks ago