Name: Darrell steed
Rating: 1
Review: My wife booked a massage for me for an anniversary present. I went in and receptionist was very friendly and attentive. My massage person was late to appt. Once she came she didn’t ask me any questions about focus areas and just did a massage. This was the first issue my legs were super sore and would have elected to have all time spent on them. Second issue was she used cold lotion so every time she got more it was shocking and I could really relax. Lastly it was suppose to be 50 min but she came late at 1018 am and then we didn’t start till 1021 am and she ended at 1105 am ending on time which for a resort spa this is a bad experience. Also it was suppose to be a cbd massage and I am very confident cbd was not used. Very disappointing from a place that charges as much as they do.
I told my wife and she called to ask them about this and they said that it was the right time and cbd was used and were very unprofessional. Definitely won’t rebook and won’t stay here again.
Date: 2 years ago