Name: Anna Travels
Rating: 1
Review: The Spa at Torrey Pines – A Scam Disguised as a Luxury Experience

If I could leave zero stars, I would. This place is a total ripoff. I expected a world-class massage, some level of customer service, and an actual relaxing atmosphere. What I got instead was an absolute disaster from start to finish.

Facilities – More Like a Cheap Hotel Than a Luxury Spa

The robe was tiny—barely fit, totally uncomfortable. It felt like I was wearing a child’s bathrobe.

The dry sauna wasn’t hot at all. There were four people inside wearing full robes, totally unbothered. If a sauna isn’t hot enough to make you sweat, it’s just a sad, wood-paneled room.

The wet sauna was fine, but when I came out, my slippers were gone. Walking barefoot through a spa that costs $$$$ for a massage? Unacceptable.

The Massage – A Joke

My massage therapist immediately tried to upsell me. If I wanted a sales pitch, I’d go to a used car lot.

I explained that I have hip and knee pain—real tension issues. What did she say? “You didn’t pay for that. You only get a light, relaxing massage.” EXCUSE ME? $$$$ FOR A LIGHT MASSAGE??

What I got wasn’t a massage—it was an oily rubdown that did absolutely nothing. No pressure, no technique, and nothing remotely therapeutic.

When I told her I needed deeper pressure, she just said, “Try to relax.” Oh, I would love to relax, except this place is robbing me blind.

By the end, I was drenched in oil like some kind of rotisserie chicken. I had to shower immediately because I felt disgusting.

Customer Service – Or Lack Thereof

I told the front desk how awful the experience was, and they said? “There’s nothing we can do. You have to leave a review on TripAdvisor.”

No refund, no apology, NOTHING. They don’t care because they already have your money.

Atmosphere – You Call This Relaxing?

After my horrible massage, my friend and I went to have a drink on the porch.

Instead of peace and quiet, we got screaming kids running wild, coughing on everything.

Nothing says luxury spa like a toddler shrieking at the top of their lungs while you’re trying to unwind.

Final Verdict – Don’t Waste Your Money

For the price, I expected a premium experience, not a bare-minimum, zero-effort spa day. I’ve had better massages at random Thai places.

This place sucks. Save your money. Go anywhere else.
Date: a month ago